Individual reflective write-up based on the first in-class operations simulation — decisions made, KPI outcomes (inventory, service level, cost), what went wrong, root causes.
Second reflective write-up — demonstrate learning transfer: how did your decisions improve vs Reflective 1, and which operations frameworks did you actually apply?
A group report that diagnoses an operations or logistics problem at a real company (site visit, interviews, or desk research) and recommends a concrete improvement plan.
Comprehensive closed-book exam covering all major operations topics. You must score at least 45% on this exam alone — otherwise you fail the unit regardless of other marks.
~1,000-word essay on one ideation / creativity / foresight tool (SCAMPER, Six Hats, Devil's Advocate, Delphi, Lean Canvas, CJM…) applied to a real context — plus a live 5-minute pitch.
A 1,500-word foresight report on one topic (Transportation, Cities, Food, Health, Energy, Manufacturing, Education, Workforce, Marketing, Entrepreneurship, or Finance) — mapping certainties, uncertainties, and key drivers shaping Vietnam over 20–30 years.
10-minute group pitch of your innovation project (typically built on the CGV Cinemas case from past cohorts). Slides submitted 2 days before the written report. *Part of the combined 40% group assessment with the written report.
~2,000-word written report covering the full innovation project behind the group presentation. *Part of the combined 40% group assessment with the presentation slides.